If the online TSS renewal option does not show up, the portal will not load, or the machine has no internet access, the renewal can still be done offline through your Tally Certified Partner. This guide covers both the do-it-yourself checks and the offline path.
First, check whether you actually need the offline route
| Symptom | What it usually means | Do this |
|---|---|---|
| No Manage TSS Renewal option in the menus | TSS is already active, or the licence type does not include TSS | Check F1 > About for the TSS validity date first |
| The renewal screen does not load | A network or browser problem on that machine | Try a different network, or use the offline route below |
| TSS has expired | The statutory utilities are restricted | Renew as soon as possible - do not wait for month end |
| The office has no internet access | The machine cannot reach the licence server | Use the offline route below |
What you need before you start
- The TallyPrime serial number - press F1 > About and note it down.
- Company name and the licence type (Silver, Gold or Server).
- The registered mobile number and email on the licence.
- Your existing TSS validity date, so we can check the right renewal period.
The offline renewal steps
- Note the serial number from F1 > About and the current TSS validity from the same screen.
- Share the serial number and company details with your Tally Certified Partner - for us, that is Sarvadnya Infotech LLP.
- We verify the licence and TSS status against the serial number and confirm the renewal period and the amount.
- You receive the renewal details and the invoice against your company details.
- We process the offline TSS renewal for your serial number.
- Apply the renewal in TallyPrime and confirm the new validity date under F1 > About.
Which features come back after the renewal
| Feature | Effect while TSS is expired | After renewal |
|---|---|---|
| GSTR-2A and GSTR-2B download | Not available | Available again from the portal |
| e-Invoice generation with IRN | Blocked | Works with the IRP settings you already configured |
| e-Way Bill generation | Blocked | Works again |
| Direct statutory filing utilities | Restricted | Available |
| Core accounting, inventory and reports | Unaffected | Unaffected |
Practical advice
- Renew before expiry rather than after - it avoids a gap where your team is working on a restricted licence.
- TSS is available on Silver, Gold and Server licences; it is not a Gold-only feature.
- Keep the renewal invoice and the serial number on file - they are what you need if the licence is ever re-issued on a new machine.
- Renewing early does not change what you are entitled to; the validity simply starts when the renewal is applied.
For the full offline renewal walkthrough, see our article on how to renew Tally TSS offline, or the TSS service page.
FAQs
Can TSS be renewed offline?
Yes. Your Tally Certified Partner can process the renewal against your serial number and it can then be applied to your licence.
Where do I find my Tally serial number?
Press F1 > About in TallyPrime. The licence and serial number are shown on that screen.
What stops working when TSS expires?
e-Invoice, e-Way Bill, GSTR-2A and 2B downloads and direct statutory filing utilities are restricted. Core accounting, inventory and reports are unaffected.
Is TSS included with Silver licences?
Yes. TSS works on Silver, Gold and Server licences - it is not limited to Gold.
Offline TSS Renewal, Handled
Send us your serial number and we will verify the licence, process the offline renewal and guide you through applying it.
Learn More